{"id":3414,"date":"2026-10-19T15:52:19","date_gmt":"2026-10-19T13:52:19","guid":{"rendered":"https:\/\/liberteplus.com\/?p=3414"},"modified":"2026-10-19T15:52:20","modified_gmt":"2026-10-19T13:52:20","slug":"cnssap-semaine-de-la-clientele-2026-le-dg-junior-mata-place-lassure-social-au-coeur-de-son-action-sur-toute-la-rdc","status":"publish","type":"post","link":"https:\/\/liberteplus.com\/index.php\/2026\/10\/19\/cnssap-semaine-de-la-clientele-2026-le-dg-junior-mata-place-lassure-social-au-coeur-de-son-action-sur-toute-la-rdc\/","title":{"rendered":"CNSSAP\/ Semaine de la Client\u00e8le 2026 : Le DG Junior Mata place l&rsquo;assur\u00e9 social au c\u0153ur de son action sur toute la RDC"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">La Caisse Nationale de S\u00e9curit\u00e9 Sociale des Agents Publics de l&rsquo;\u00c9tat (CNSSAP) a c\u00e9l\u00e9br\u00e9, du 05 au 09 octobre 2026, \u00e0 travers ses diff\u00e9rentes agences sur l&rsquo;ensemble du territoire national, la Semaine de la client\u00e8le.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cinq journ\u00e9es intenses consacr\u00e9es \u00e0 l&rsquo;\u00e9coute, \u00e0 la proximit\u00e9, \u00e0 la sensibilisation et au renforcement de la confiance entre la Caisse et ses assur\u00e9s sociaux.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sous la synchronisation op\u00e9rationnelle de la Direction d&rsquo;Appui et Coordination des Agences (DACA), les agences de la CNSSAP se sont mobilis\u00e9es pour faire de cette c\u00e9l\u00e9bration une v\u00e9ritable expression de la culture du service, conform\u00e9ment \u00e0 la norme ISO 9001:2015, et \u00e0 la dynamique d&rsquo;am\u00e9lioration continue de l&rsquo;exp\u00e9rience client.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Point d&rsquo;orgue de cette \u00e9dition 2026, portant le th\u00e8me international \u00ab The Extra Mile \u00bb, une imposante caravane motoris\u00e9e a sillonn\u00e9 les art\u00e8res de Kinshasa \u00e0 l&rsquo;occasion de la cl\u00f4ture, donnant une dimension populaire et festive \u00e0 cet engagement institutionnel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Au-del\u00e0 de la c\u00e9l\u00e9bration, cette d\u00e9monstration de proximit\u00e9 traduit la volont\u00e9 de la CNSSAP d&rsquo;aller au-del\u00e0 des attentes de ses assur\u00e9s, de vulgariser ses missions et de consolider sa pr\u00e9sence dans le quotidien des agents publics de l&rsquo;\u00c9tat.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cette mobilisation nationale s&rsquo;inscrit dans la vision sociale du Pr\u00e9sident de la R\u00e9publique, Chef de l&rsquo;\u00c9tat, F\u00e9lix-Antoine Tshisekedi Tshilombo, port\u00e9e par les orientations du Vice-Premier Ministre, Ministre de la Fonction publique, Modernisation de l&rsquo;Administration et Innovation du Service public, Jean-Pierre Lihau Ebua, et traduite en actions concr\u00e8tes sous le pilotage du Directeur g\u00e9n\u00e9ral de la CNSSAP, Junior Mata M&rsquo;Elanga.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">De Kinshasa au Congo profond, cette Semaine de la client\u00e8le aura ainsi r\u00e9affirm\u00e9 une conviction fondamentale : la performance d&rsquo;un organisme de s\u00e9curit\u00e9 sociale ne se mesure pas uniquement \u00e0 ses r\u00e9sultats, mais \u00e9galement \u00e0 la qualit\u00e9 de son accueil, \u00e0 sa capacit\u00e9 d&rsquo;\u00e9coute et \u00e0 la satisfaction de ses assur\u00e9s sociaux.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MF\/ Cellcom CNSSAP\/ LIBERT\u00c9 PLUS<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0029-1-1024x576.jpg\" alt=\"\" class=\"wp-image-3417\" srcset=\"https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0029-1-1024x576.jpg 1024w, https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0029-1-300x169.jpg 300w, https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0029-1-768x432.jpg 768w, https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0029-1.jpg 1280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0031-1024x768.jpg\" alt=\"\" class=\"wp-image-3418\" srcset=\"https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0031-1024x768.jpg 1024w, https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0031-300x225.jpg 300w, https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0031-768x576.jpg 768w, https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0031.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0030-1024x683.jpg\" alt=\"\" class=\"wp-image-3419\" srcset=\"https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0030-1024x683.jpg 1024w, https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0030-300x200.jpg 300w, https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0030-768x512.jpg 768w, https:\/\/liberteplus.com\/wp-content\/uploads\/2026\/10\/IMG-20261019-WA0030.jpg 1080w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>La Caisse Nationale de S\u00e9curit\u00e9 Sociale des Agents Publics de l&rsquo;\u00c9tat (CNSSAP) a c\u00e9l\u00e9br\u00e9, du 05 au 09 octobre 2026, \u00e0 travers ses diff\u00e9rentes agences sur l&rsquo;ensemble du territoire national, la Semaine de la client\u00e8le. Cinq journ\u00e9es intenses consacr\u00e9es \u00e0 l&rsquo;\u00e9coute, \u00e0 la proximit\u00e9, \u00e0 la sensibilisation et au renforcement de la confiance entre la [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":3416,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[66,92],"tags":[],"class_list":["post-3414","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-a-la-une","category-entreprise"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>CNSSAP\/ Semaine de la Client\u00e8le 2026 : Le DG Junior Mata place l&#039;assur\u00e9 social au c\u0153ur de son action sur toute la RDC - Libert\u00e9 Plus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/liberteplus.com\/index.php\/2026\/10\/19\/cnssap-semaine-de-la-clientele-2026-le-dg-junior-mata-place-lassure-social-au-coeur-de-son-action-sur-toute-la-rdc\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CNSSAP\/ Semaine de la Client\u00e8le 2026 : Le DG Junior Mata place l&#039;assur\u00e9 social au c\u0153ur de son action sur toute la RDC\" \/>\n<meta property=\"og:description\" content=\"La Caisse Nationale de S\u00e9curit\u00e9 Sociale des Agents Publics de l&rsquo;\u00c9tat (CNSSAP) a c\u00e9l\u00e9br\u00e9, du 05 au 09 octobre 2026, \u00e0 travers ses diff\u00e9rentes agences sur l&rsquo;ensemble du territoire national, la Semaine de la client\u00e8le. 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